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Exam Title : CompTIA Certified Document Imaging Architect+ (CDIA+)
Exam ID : CD0-001
Exam Duration : 90 mins
Questions in exam : 100
Passing Score : 700 / 900
Exam Center : CompTIA Marketplace
Real Questions : CompTIA CDIA+ Real Questions
VCE Practice Test : CompTIA CD0-001 Certification VCE Practice Test

Enterprise Content Management 20%
Explain the proper uses of index- search- and retrieval.
1. Taxonomy / business classification schema
2. Metadata structure
Indices
Document classes
Attributes
3. Application connectivity (ODBC)
4. Full text search
5. Enterprise / federated search
6. Search – fuzzy and Boolean operators
and
or
not
<
>
wildcards
*
!
=
=>  
Explain the function and use of workflow. 
1. Repeatable processes
2. Sequential processes
3. Parallel processes
4. Queues and roles
5. Business rules
6. Routing
7. Timers and alerts/notifications
8. Workflow status
Metrics
Reporting
9. Workflow examples
Purchase order process
Time and expense process
Invoice process
Employee on-boarding/off-boarding
Approval process
Escalation process
10. Workload balancing
11. External rules and external BPM systems
Explain how collaborative capabilities are used.
1. Version history
2. User tracking and logging
3. Check-in and check-out
4. Simultaneous editing / real-time collaboration / co-authoring
5. Annotations
Redactions (manual vs. auto)
Highlights
Stamps
Notes
Compare and contrast document presentation and output features.
1. Document scale
Ratios
Viewer distortion
Output integrity
2. Orientation
Monitor
Page
3. Document viewer features
Polarization
Color correct
Zoom / zone
Precision measuring
Document navigation and pagination (thumbnails)
4. Viewer types
Web-based (browsers)
Plug-ins
Vendor specific
Universal document viewers
5. Remote viewing
Bandwidth
Peak-query requirements
6. Rendition
7. File print methods
Dot-matrix
Inkjet
Laser
Thermal
Print to file
8. Print output languages
Postscript
PCL
IPDS
9. Email
10. Fax

  Explain the purpose of content lifecycles.
1. Content purpose and changes
2. Content storage and archival (long term preservation)
3. Content permissions and changes
4. Content retention / deletion
5. Audit trails
  Capture 23%
Given a scenario- select the appropriate input sources and methods.
1. Mobile
Cell phone
Tablets
2. Fax
Analog
Digital
3. Hot-folder / watch-folder
4. Email and email attachments
5. Desktop uploads / document import
6. Capture at creation / point of origination
7. Structured data transferred into another system (EDI)
8. ERM
Postscript
PCL
IPDS
9. Centralized or distributed capture
10. Batch capture
11. Barcode readers
12. External keyboards
13. RFID tag reader
14. Screen-scraping to collect index values
15. Paper
Quality
Weight
Type
Sizes
  Given a scenario- implement document scanning technologies and processes.
1. Capture processing steps
Document preparation
Capture
Recognize
Validation
Verification
Quality control
Release
2. Scanner drivers
ISIS
TWAIN
3. Document preparation
Physical preparation of the documents
Staple removal
Sorting/order
Counts
4. Scanner settings
Brightness
Contrast
5. Image cleanup
Deskew
Despeckle
Auto-orientation
Color dropout
Blank page removal
Hardware vs. software cleanup
6. Automatic document feeder vs. flatbed
7. Paper feed detection / paper size detection
Simplex vs. duplex
8. Speeds
ppm
ipm
throughput
9. Maximum duty cycle / throughput expectation
Stated vs. actual throughput
10. Embedded vs. external keyboard input
11. Endorsing and imprinting
12. Scanner types
Personal PC attached
Workgroup level
Network production scanner
High volume
MFP
Specialty scanners
Large format
Film
Hand scanners
Cards scanners 


  Given a scenario- differentiate recognition methodologies and technologies.
1. Barcodes
2. Separator sheets
3. Cover sheets
4. Patch codes
5. Intelligent capture
ICR
OCR
IHR
OMR
MICR
6. Attended vs. unattended
7. Unstructured forms recognition
Recognize
Auto-classify
Extract
Separation
Data grouping/clustering
Associative matching
Export data
8. Semi-structured forms recognition
9. Structured forms recognition
10. Document capture vs. data capture
11. Exception processing
12. Forms types and metadata validation
Database vs. manual
13. Quality control
14. Registration marks / anchors

  Explain the purpose of metadata file properties.
1. Index values
Extracted or derived values
Time and date stamp
Auto defined based on document type
Prompted at the device (MFP)
XML tags
2. Inheritance
Folder level
Container
3. Import file types
xml
csv
txt
tsv
tagged

  Differentiate between various physical file properties and their impact.
1. Estimate storage or network bandwidth needs based on file size and types
2. File encryption
3. Resolution (dpi)
4. File types
PDF
PDF/A
TIFF
JPEG
WMV
BMP
DOC
TXT
XLS
MP3
MP4
WAV
5. File sizes
6. Compression
Lossy vs. Lossless
Group4
LZW
JBIG2
JPEG2000
7. Color
8. Grayscale (bitonal)
9. Black and white

  Storage and Networking 13%
Explain the various storage media types and their associated properties.
1. Magnetic disk
2. Tape
3. Optical disk
4. Microform
5. NAND flash memory
6. Media degradation
7. SSD
  Explain appropriate storage methods and their features.
1. SAN/NAS
Performance
Flexibility
Size
Redundancy
Bandwidth
2. RAID
I/O speeds
Redundancy
Failover
3. SSD
Access speed
Durability
4. WORM (Write-once read many)
5. Cloud
Scalability
Remote
Cost
Accessibility
Support
Storage-as-a-service
6. Microforms
Eye readable format
7. Direct-attached disk / local drive
  Compare and contrast various storage strategies.
1. Clustering
2. Tiered storage
Online
Offline
Onsite
Offsite
3. Metrics and reporting
Frequency of use
Date of creation
Type of data
Date of modification
4. Hybrid storage
5. Hierarchical Storage Management

  Explain the basics of network connectivity and hardware solutions.
1. Network connectivity
Connectivity types
Modems
DSL
ISDN
T1
T3
3G
4G
802.11 a/b/g/n
Client-server network
Shared bandwidth
Security
Wireless vs. wired
LAN vs. WAN
2. Hardware solutions
Workstation/server hardware considerations
Processing power
Memory
OS
Storage
Virtualization
Clients
Thin client
Thick client

  Security and Compliance 16%
Explain the basics of records management.
1. Records value
2. Digital retention requirements
3. Legal holds
4. Physical archival requirements
5. Disposition process
6. Awareness of governmental regulations and policies
7. Awareness of industry standards and best practices
  Explain different access security methods.
1. Authentication vs. authorization vs. audit
2. Single sign-on
3. Two factor authentication (card swipe and pin/password)
4. Role-based access
5. Biometrics
6. Group policy
  Explain various elements of network security.
1. VPN
2. Directory services
Active directory
LDAP
3. SSL/HTTPS
4. SFTP
5. Encrypted passwords / no clear text
6. Data encryption
7. PKI
  Given a scenario- implement appropriate document and information security.
1. Redaction
2. Watermarking
3. Document privileges
Email
Export
Print
Copy
Edit
4. Types of deletions
Metadata vs. full document
Secure deletion / forensic deletion
5. Secure printing
6. Library services
Version control
Check-in and check-out
7. PDF security
8. Digital signatures
  Analysis- Design- and Implementation 28%
Identify the basics of project management.
1. Players
Champions
Stakeholders (IT- HR- end-users- procurement)
Executive sponsor
Project manager
Project management team
2. Phases
Project initiation
Planning
Execution
Monitor and control
Closing
3. PM terms
Change management
Risk management
Scope creep
Communication plan
Mile-stones
Project sign-off
Pilot
Testing
Proof of concept
Schedule / GANTT
PERT chart
Cutover
4. Document types
RFP
RFI
RFQ
SOW
MSA
NDA
SLA
BAA
Contract
Addendum
  Execute appropriate requirement gathering techniques.
1. Document client objectives
2. Identify operational business needs
3. Analyze the process
4. Gather metrics
5. Document current state (“as is”)
6. Identify bottlenecks and issues
7. Gather demo documents and current process documentation
8. Interviews
9. Observations
Peak-times
Benchmark
Number of users
Licensing
Backlog
Backfile
10. Targeted surveys
Technical survey vs. business survey
11. Identify opportunities for process improvement and/or introduction of new technologies
12. Understand corporate culture and organizational hierarchy

  Analyze collected data and validate client requirements.
1. Data validation
2. Requirements validation
3. Targeted presentations
4. Gap analysis
5. Map existing business processes to future state
6. Map business requirements to benefits of solution
7. Develop return on investment calculation (ROI)
Analog vs. digital
Shipping documents vs. remote capturing
Staff efficiency
Managed services vs. in-house
Onshore vs. offshore
Paper storage vs. electronic storage
Green calculation (carbon footprint)
Mail vs. electronic distribution
Customer service improvements
Quality and accuracy of data
8. Client sign-off

  Structure a solution design according to specified requirements.
1. Develop a solution design plan
Quantify alternative solutions when necessary
2. Develop functional specification
User interface
Performance
3. Develop technical specification
Security/compliance requirements
Hardware/software/network interoperability
Recommend scanner based on volume
Turnaround time
File size
Throughput
Duty cycle
4. Develop applicable diagrams
High-level workflow diagrams
Architecture
5. Recommend relevant / current technologies based on customer requirements
Customer environment
Unique challenges
Budget
Competitive environment
6. Distributed scanning vs. centralized scanning
7. Simulation / modeling of core components of the solution
8. Consider growth needs and scalability


  Explain business continuity concepts.
1. Backup and restoration
2. High availability / redundancy
3. Disaster recovery plan
4. Redundancy of scanner hardware / availability based on SLA- maintenance
  Apply implementation and testing procedures.
1. Develop implementation plan
2. Installation and configuration guidelines
3. Testing plan
4. Capture tuning and optimization
5. Administrative and end-user training
6. Delivery of technical documentation
7. Deliverables and acceptance
Success criteria and measurement
8. Gather on-going metrics and monitoring